Shipping Information for

Why isn't there tracking information for my order?

If you do not see any tracking data for your shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You'll find some common explanation why tracking stats are unavailable on our Tracking Shipments Help page.


To take advantage of FREE Shipping:

  • Place at least $25 of eligible merchandise inside your Shopping Cart.
  • Begin checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. The transaction will be delivered within 5-7 business days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders from across the world. Available products, shipping rates and charges will vary depending on the delivery address for the order.

To find out the shipping rate information specific to your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be controlled by the customs fees and import duties of the country in which you have the transaction shipped. These charges are always the recipient's responsibility. For additional details, check out Restrictions (which apply at all international shipments) and Import Fees Deposits within the resellers Overseas shipping page.


The following items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling since they're extremely heavy (like, multi-volume sets) are not shipped outside the U.S. Should this be the case, it will likely be noted within the product detail page.


For products shipped internationally, take note that any manufacturer warranty might not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings may not be in destination country languages; the merchandise (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and also the products might not conform to destination country voltage and other electrical standards (requiring usage of an adapter or converter if appropriate). You're responsible for assuring that your product can be lawfully imported to the destination nation. When ordering the recipient will be the importer of record and will adhere to all legislation in the destination country.


Your privacy is very important to us, so we recognize that you care about how information regarding the transaction can be used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are susceptible to opening and inspection by customs authorities.

Also, we might provide certain order, shipment, and product information, including titles, to our international carriers, and such information may be conveyed with the carriers to customs authorities in order to facilitate customs clearance and conform to local laws.

Should the order is a gift, the package is designated "Gift," although the price of the product is still stated on the customs form.

Customs authorities require value of the gift item to be stated on the package.

Shipping Charges and Times by Geographic Region

When orders shipped internationally get to the destination country, they could be controlled by customs clearance procedures which can cause delays beyond original delivery estimates.

Vendors often have policies that are different from our conditions. For items you have purchased from a vendor, please see the applicable seller's policies for any other conditions and terms that may apply to your purchase of such merchandise. Find what you're shopping for now. The best items and the best savings.